It used to be that when an electronic device broke, I would end up replacing it with a new one. Frustrated by this pattern of waste, I researched repair options, and discovered that with the right tools and instructions, it was easy enough for even someone like me to repair the broken screen on a phone. I created Fix Me to empower people like myself who are intimidated by broken devices with the instruction and confidence to be able to fix their problems.
I started by surveying people about their electronic devices and repair. I discovered that while most people are intimidated by repair, they do want to learn more about how to fix their devices. I researched local repair-oriented organizations and took these insights to create a system for educating and empowering people to fix their broken electronics.